In Advance of Event: (Tues-Fri. 10AM-4PM. JC office hours) Call 201-998-1144 to speak to a JC person and follow up with an e-mail. On the Weekend (Sat & Sun 6AM- 6PM-Week-end Hot Line) Call 201-926-1125 to speak to a JC person and follow-up with an e-mail. Result: Vendor will receive a partial credit, ONLY if JC can resell the space. NO CREDIT will be issued if space goes unsold.
If a Vendor cancels more than one event: No Refunds or Credit will be issued. JC will only cancel an event if the weather is very poor, dangerous, or too difficult to keep open. This is mostly a concern for an outdoor event but sometimes for an indoor event also, e.g. a snow storm during the event, etc. Otherwise, most of JC’s indoor and outdoor events are rain or shine.
Notice of Cancelation: JC will notify exhibitors and customers through the different types of communication that we have in place: JC Facebook, JC Twitter, JC email blast, JC’s website (on the calendar page next to the event info) and on both of our office lines.